Terms & Conditions
Last updated: October 31, 2025
1. Acceptance of Terms
By accessing or using Yaatrika, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.
2. Services Provided
Yaatrika provides a safe and reliable platform exclusively for women passengers and drivers. We facilitate connections but are not a transportation provider ourselves.
3. User Eligibility
You must be at least 18 years old to register for a driver or rider account on Yaatrika. By using our services, you warrant that you meet these eligibility requirements.
4. User Responsibilities
- Provide accurate and complete information during registration
- Maintain the security of your account credentials
- Use the platform responsibly and lawfully
- Respect other users and comply with all community guidelines
5. Payment and Fees
Payment for rides will be processed through our trusted payment partners. You agree to pay all charges incurred in connection with your account.
6. Cancellation and Refund Policy
Cancellation policies may vary based on ride status and timing. Refunds will be handled according to our posted refund policies at the time of booking.
7. Limitation of Liability
Yaatrika is not responsible for any personal injury, property damage, or other damages resulting from your use of our platform. We provide the service "as is" without warranties of any kind.
8. Termination
We reserve the right to suspend or terminate your access to the platform at our discretion, without notice, for violations of these Terms or any applicable law.
9. Changes to Terms
We may modify these Terms at any time. Updated versions will be posted on our platform and are effective immediately upon posting.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.
11. Contact Us
If you have any questions about these Terms, please contact us at:
support@yaatrika.com